Help Center

How can we help?

Guides for getting set up, collecting rent, and managing residents across your facilities. Residents and families can also find quick answers below.

Getting started

Request access, sign in, and find your way around the operator dashboard.

How residents and responsible parties pay, payment links, and saved methods.

Upload statements, review extracted charges, and create one-off charges.

Add facilities and residents, and manage recurring rent with the rent roll.

Quick answers to the questions operators and families ask most.

Signed-in residents can send a request to their facility from the portal. Operators can reach their account contact.